Privacy Policy

lvbet is an online gaming platform accessible at https://lvbet.cc, offering sports betting, casino games, slots, bingo, Plinko, and related gaming services to eligible players in the Philippines. For the purposes of this Privacy Policy, lvbet acts as the data controller in respect of the personal data of registered players and visitors to the platform.

This Privacy Policy applies to all personal data collected by lvbet through the lvbet website, any associated mobile interface, customer support channels, and any other means by which you interact with lvbet as a platform or as a business.

By registering an account on lvbet, using the platform, or otherwise providing your personal data to lvbet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

lvbet collects the following categories of personal data from players and platform visitors:

lvbet does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (for example, self-exclusion records).

lvbet collects personal data through the following means:

• Direct interactions: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automated technologies: Technical and usage data collected automatically when you access and navigate the lvbet platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity and fraud-check data received from identity verification providers and payment processors when you initiate a transaction or complete KYC. lvbet may also receive data from analytics providers to help us understand how the platform is used.

All data collected by lvbet is obtained through lawful means. lvbet does not purchase personal data from data brokers or other third-party data vendors.

lvbet uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and manage your lvbet account, including processing your registration and verifying your identity.
• Transaction processing: To process deposits and withdrawals in Philippine Peso (₱) via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• KYC and compliance: To verify your age (21+ requirement), identity, and source of funds in compliance with applicable Philippine regulations and anti-money laundering (AML) obligations.
• Platform operation: To deliver the games, sports betting markets, and other services available on lvbet, and to personalize your experience on the platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible gaming: To monitor gaming behavior for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools.
• Legal obligations: To comply with applicable Philippine laws, regulatory requirements, court orders, and lawful requests from government authorities.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and content of the lvbet platform.

lvbet processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account registration, transaction processing, and platform access — is carried out on the basis that it is necessary to fulfill our contractual obligations to you.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and responsible gaming obligations, is carried out on the basis of legal compliance.
• Legitimate interests: Processing for fraud prevention, platform security, and internal analytics is carried out on the basis of lvbet's legitimate business interests, provided those interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications and non-essential cookies is carried out on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

lvbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances:

• Payment processors: We share financial data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers as necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable data protection obligations.
• Identity verification providers: We share identity and document data with third-party KYC and age verification service providers to fulfill our regulatory obligations.
• Fraud prevention and security services: We may share technical and usage data with fraud detection and cybersecurity service providers to protect the integrity of the lvbet platform.
• Regulatory and law enforcement authorities: We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts where required by Philippine law or by a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of lvbet's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With your consent: We may share your data with other third parties where you have given explicit consent for us to do so.

All third parties with whom lvbet shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

lvbet uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform. The types of cookies we use are as follows:

• Strictly necessary cookies: These cookies are essential for the platform to function. They enable core features such as session management, account authentication, and security. These cookies cannot be disabled without significantly impairing platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language and display settings — to provide a more personalized experience on lvbet.
• Analytics cookies: These cookies collect anonymized data about how visitors use the lvbet platform, including which pages are visited most frequently and how users navigate between sections. This data helps us improve the platform.
• Marketing cookies: These cookies are used to deliver promotional content relevant to your interests. They are only set where you have given consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies will affect your ability to use the lvbet platform.

lvbet retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with applicable AML and regulatory record-keeping requirements.
• Transaction data: Retained for a minimum of five (5) years following the date of the transaction, in compliance with Philippine financial record-keeping regulations.
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the KYC process, whichever is later.
• Customer support communications: Retained for up to three (3) years following the resolution of the relevant support interaction.
• Marketing preference data: Retained until you withdraw consent or close your account, whichever occurs first.
• Technical and usage data: Typically retained for up to twelve (12) months, after which it is anonymized or deleted.

Where lvbet is required by law to retain data for a longer period, the statutory retention period will take precedence over the periods listed above.

lvbet takes the security of your personal data seriously. We have implemented a range of technical and organizational security measures designed to protect your data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the lvbet platform is encrypted using industry-standard SSL/TLS protocols.
• Secure data storage: Personal data is stored on secure servers with restricted access controls. Access to personal data is limited to authorized lvbet personnel who require it to perform their job functions.
• Password security: Account passwords are stored using one-way cryptographic hashing. lvbet staff cannot view your password in plain text.
• Two-factor authentication (2FA): lvbet offers 2FA as an additional layer of account security. Players are strongly encouraged to enable 2FA on their accounts.
• Regular security audits: lvbet conducts periodic security assessments and vulnerability testing to identify and address potential security weaknesses.
• Incident response: In the event of a data breach that poses a risk to your rights and freedoms, lvbet will notify affected players and relevant authorities in accordance with applicable Philippine data protection law.

Under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by lvbet:

To exercise any of these rights, please contact lvbet at the support email address listed in Section 14 of this Privacy Policy. lvbet will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

If you believe that lvbet has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

lvbet is strictly an adult gaming platform. In accordance with Philippine gaming regulations, the minimum age to register and use the lvbet platform is 21 years old. lvbet does not knowingly collect personal data from individuals under the age of 21.

If lvbet becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds held in an underage account will be handled in accordance with applicable regulations.

The lvbet platform may contain references to third-party services — such as payment providers — in the context of describing available deposit and withdrawal methods. lvbet does not control the privacy practices of third-party services and is not responsible for their privacy policies or data handling practices.

When you interact with a third-party payment provider (such as GCash or PayMaya) to complete a transaction, you are subject to that provider's own terms of service and privacy policy. lvbet encourages you to review the privacy policies of any third-party services you use in connection with your lvbet account.

lvbet reserves the right to update or modify this Privacy Policy at any time. When material changes are made, lvbet will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.

The "Last Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the lvbet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how lvbet collects, uses, and protects your personal data. The most current version of this Privacy Policy will always be available at https://lvbet.cc/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way lvbet handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, including Philippine public holidays.

Our support email address is displayed below as plain text — it is not a clickable link:

When contacting us regarding a data privacy matter, please include your registered account username and email address so we can locate your records and respond efficiently. For requests involving sensitive data, we may require identity verification before processing your request.